Is it possible to categorise emails? Currently there is the option to separate emails by importance. However the relevance is dependant on if the sender deems the message to be important.
Usually people use CC to determine the message is for information which may be useful at a later date by the receiver. Therefore, perception of the direction of the email differs from sender to receiver.
Possible categories are: reference, action, information, meeting, newsletter, etc.
Lotus is one of the main email clients used in businesses today.
Email use has changed over the last few decades.
Is it possible to determine stress levels dependant on email content or volume?
- How can you measure levels of stress?
- What factors cause stress?
Relevant reading completed:
- Moody, P.B., Reinventing email. CSCW'02 Workshop: Redesigning email for the 21st centry, Portland, Oregon, USA, November, 2002
- Redesigning Email for the 21st Century, Workshop Position Paper, Steven L. Rohall, IBM T.J. Watson Research Center, One Rogers Street, Cambridge, MA 02142 USA.
- Ishmail: Managing Massive Amounts of Mail. Charles Isbell, Brain Amento, Gavin Bell, Jon Helfman, Georgia tech, College of Computing, AT&T Labs - Research, 6th Coumn.
- The influence of self-esteem and locus of control on perceived email-related stress. M Hair, KV Renaud, J Ramsay, computers in Human Behaviour 23 (2007) pp 2791 - 2803.
No comments:
Post a Comment